Based on 518 reviews
Drake Heating and Air: (HVAC) - Repair, Installation
14:16 22 Dec 20
Would highly recommend. We worked with Anthony, Tommy and Zack. My 92yr old grandmother's furnace went out on a Saturday. Anthony provided initial diagnosis, walked us through all the options thoroughly, and even brought over heathers to help out until they furnace could get installed. The new furnace was installed on Monday, super fast! Quality work and would not hesitate to work with them again. Hope these guys get a little extra bonus for the holidays!
16:25 30 Oct 20
12:21 30 Oct 20
Chris, as always, came out and did a fine job. In all of the years that he has been taking care of my hvac needs, he has always performed way above average. I have never even had an average experience. It has always been way above average. He is not only knowledgable but also very easy to have around. I always request him as my first choice as a technician if he is available. I can't say enough good things about him.
00:05 30 Oct 20
Zach was very courteous and thorough Drake Heating and Air has always gave me excellent service Been with them for many years.
13:50 23 Oct 20
I am delighted with the service I received. The guys from Drake came out and cleaned by ducts and furnace. They performed some repairs on the furnace. The air flow though my house now is amazing. Unit does not run as long since it is clean! If you have not had things cleaned in a while, I would suggest you do!
20:05 09 Oct 20
Josh and Aaron were super! Very professional. Thank you for a great job
11:28 01 Oct 20
22:28 30 Sep 20
02:25 29 Sep 20
01:18 23 Sep 20
11:40 22 Sep 20
15:11 19 Sep 20
01:23 19 Sep 20
Very professional, kind and knowledgeable. Explained everything in detail after installation. It was a pleasure getting my install with this company and it’s lead Joshua.Drake was honest about expectations with delivery of service and product from the initial consultation/quote. They always communicated in a professional manner and tone. They exceeded my expectations for customers service. I definitely would recommend them to others because of price and quality of service.Thank you Josh and Aaron for your courtesy and hard work!
22:44 17 Sep 20
Tommy and Travis did an AMAZING job!!! They were super friendly, professional, and was able to explain everything in a simple and understandable fashion. They explained what they were expecting, what changed, and the different ways to install everything to get the most out of my new system. I could not be happier with the work or the people at Drake Heating and Air!!!!
14:40 15 Sep 20
13:12 15 Sep 20
Very happy with the service we received from Drake Heating and Air.
00:12 14 Sep 20
Drake Heating & Air installed our heating and AC. Service has always been top notch whenever we have had an issue or just performing normal maintenance.
01:17 12 Sep 20
Very quick fix. Thanks 😊
00:59 12 Sep 20
My wife and I are very pleased with their services. They have been to our home several times and been friendly, informative, and punctual. We will continue to use their services and would recommend them to anyone!!
02:24 11 Sep 20
An excellent job.
02:23 11 Sep 20
03:40 10 Sep 20
David exceeded expectations and delivered quality service throughout the visit. He systematically diagnosed an AC issue from house wiring to unit components. His expert opinion was valued when assessing the capacity of our unit for our property and referred us to another team member who could better address our issue at no additional cost. Overall, we were very pleased with the timely and high quality service!
16:34 04 Sep 20
19:05 01 Sep 20
The technician, Mike Smith, was professional, informative, willing to wear a mask and explained every thing he was going to do, his recommendations, and his completed work order and the membership we signed up for. He was a qualified, patient, kind and sociable young man. They wear well designed uniforms to identify the company and the technician. The uniforms show they have pride in their company, their trade, their country and themselves. I appreciated the email introducing my technician with a photo and a short bio. What a wonderful idea! We had repairs and needed freon. The cost was around my expectations. You get what you pay for! I highly recommend this technician and Drake Heating and Air. I called at 3:00 p.m. Monday and had an appointment and a repaired air conditioner the next day. What a relief. What a blessing!
21:01 31 Aug 20
14:39 28 Aug 20
Mike was fantastic! Quick, efficient, and professional!
14:25 28 Aug 20
They helped quickly and the tech knew alot as O had scared other techs off as I knew more than them as it was a electronic board issue in the unit and I am an electronic engineer but couldn't get the manufacture to give me the specs on the board but he figured it out after I told him all that I had done and had it running in 30 minutes when it had been down for 5 years. Will use from here on out.
21:16 27 Aug 20
No problems with installation. The property is my rental house. My problem is they sent a thank you gift to my tenant when I'm the one who paid for the service...and subsequent mail. They have my residence address and have apparently ignored it.
23:34 25 Aug 20
19:02 25 Aug 20
Renee C Swensen
19:09 20 Aug 20
Russell V & Chris H were very friendly and informative. Professional and timely in their service.
16:24 18 Aug 20
My air conditioning system needs about 3lbs of Freon. The company pricing for adding Freon is high and not willing to work with the customer.
22:03 17 Aug 20
01:43 15 Aug 20
We had a serious leak in the condensation drainage part of our system. Mike (I’m sorry, I don’t know his last name - I wish I did) came in and diagnosed the problem within minutes. It was not what we thought it was. He patiently explained the possible options to fix the problem and went over them again and again until we fully understood. We are satisfied that we made the right decision based on Mike’s recommendations. He is truly an asset to your company. Every one of your employees who have come out here have been great, but Mike is over and beyond!
21:21 14 Aug 20
16:59 14 Aug 20
Tom is always knowledgeable, courteous and thorough.
18:18 13 Aug 20
Thomas F . was outstanding. He spent a considerable amount of time cleaning and tuning my furnace, much more than I expected. I would definitely use Drake again.
20:25 12 Aug 20
Great service Guy the best my favorite
15:33 12 Aug 20
12:44 12 Aug 20
When we first met with Steve Chrismer to discuss replacing our AC we spent more than an hour asking questions and learning about the process. Steve answered all our questions and led us to the best solution for our home. The installation team of Tommy and Aaron worked to make sure they protected our home and kept it clean during the process. They made sure they were wearing masks when we had face to face contact. Tommy discussed the process as they installed the units and pointed out any situation about which he had concerns. He taught us how to use the new NEST thermosat and set up the app for us. The system is much quieter inside and out. The air is cooler and drier than it has ever been in our 120 year old house. We look forward to seeing how it does in the winter months. We recommend Drake. The investment is worth it. You DO get what you pay for,
13:19 11 Aug 20
19:09 09 Aug 20
Very professional and worked on unit in a timely manner. Explained everything he was going to do to fix unit. Always pleased with Drake's service.
18:43 07 Aug 20
Enjoyed Dusty working hard to find a solution for the ac. She is very knowledgeable and professional. Greatly appreciated her taking the time to make sure I understood
18:20 07 Aug 20
From what I gather, Keith is their commercial manager and I can't get him to answer my call or return my messages. Maybe they're swamped, I don't know. But don't let a multi system, multi building client like me just sit and wait and wonder why we're being ignored. Edit - this wasn't for a quote. Keith committed 4 weeks ago to do an alteration in 3 weeks, billed T&M, to a system you all installed. I called him this week twice to see when we were to be scheduled and nothing, in fact the 2nd call which prompted this review it rang twice and was sent to voicemail. That's called being ignored.
20:40 06 Aug 20
16:16 06 Aug 20
Tom was Great. He is very good for your company. Nice guy to do our tune up. Will ask for him again.
16:37 05 Aug 20
14:30 28 Jul 20
19:53 24 Jul 20
01:59 23 Jul 20
On a rainy day they took a chance and a break in the showers allowed him to do the AC tuneup. Tom was thorough and informative. Very happy with his work.