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Google Rating

4.9

Based on 518 reviews

Drake Heating and Air: (HVAC) - Repair, Installation

4.9

Gregory Haskins

14:16 22 Dec 20

Would highly recommend. We worked with Anthony, Tommy and Zack. My 92yr old grandmother's furnace went out on a Saturday. Anthony provided initial diagnosis, walked us through all the options thoroughly, and even brought over heathers to help out until they furnace could get installed. The new furnace was installed on Monday, super fast! Quality work and would not hesitate to work with them again. Hope these guys get a little extra bonus for the holidays!

Robert Durkle

16:25 30 Oct 20

Jim Fawley

12:21 30 Oct 20

Chris, as always, came out and did a fine job. In all of the years that he has been taking care of my hvac needs, he has always performed way above average. I have never even had an average experience. It has always been way above average. He is not only knowledgable but also very easy to have around. I always request him as my first choice as a technician if he is available. I can't say enough good things about him.

Diane Steele

00:05 30 Oct 20

Zach was very courteous and thorough Drake Heating and Air has always gave me excellent service Been with them for many years.

Kris Rhoades

13:50 23 Oct 20

I am delighted with the service I received. The guys from Drake came out and cleaned by ducts and furnace. They performed some repairs on the furnace. The air flow though my house now is amazing. Unit does not run as long since it is clean! If you have not had things cleaned in a while, I would suggest you do!

Robin Timm

20:05 09 Oct 20

Josh and Aaron were super! Very professional. Thank you for a great job

Patrick Boryca

11:28 01 Oct 20

Darrell Shultz

22:28 30 Sep 20

Craig Pinnick

02:25 29 Sep 20

jerry yung

01:18 23 Sep 20

Robert Barnes

11:40 22 Sep 20

Great service!!

ESTELITA HANNIGAN

15:11 19 Sep 20

Bee Jae

01:23 19 Sep 20

Very professional, kind and knowledgeable. Explained everything in detail after installation. It was a pleasure getting my install with this company and it’s lead Joshua.Drake was honest about expectations with delivery of service and product from the initial consultation/quote. They always communicated in a professional manner and tone. They exceeded my expectations for customers service. I definitely would recommend them to others because of price and quality of service.Thank you Josh and Aaron for your courtesy and hard work!

Monica Hale

22:44 17 Sep 20

Tommy and Travis did an AMAZING job!!! They were super friendly, professional, and was able to explain everything in a simple and understandable fashion. They explained what they were expecting, what changed, and the different ways to install everything to get the most out of my new system. I could not be happier with the work or the people at Drake Heating and Air!!!!

Faye Alspaugh

14:40 15 Sep 20

Ray Homsi

13:12 15 Sep 20

Very happy with the service we received from Drake Heating and Air.

Lin Hampshire

00:12 14 Sep 20

Drake Heating & Air installed our heating and AC. Service has always been top notch whenever we have had an issue or just performing normal maintenance.

Tim Fox

01:17 12 Sep 20

Very quick fix. Thanks 😊

Chad McGinnis

00:59 12 Sep 20

My wife and I are very pleased with their services. They have been to our home several times and been friendly, informative, and punctual. We will continue to use their services and would recommend them to anyone!!

Jay Weygandt

02:24 11 Sep 20

An excellent job.

Aaron Thompson

02:23 11 Sep 20

18Alpha Properties

03:40 10 Sep 20

David exceeded expectations and delivered quality service throughout the visit. He systematically diagnosed an AC issue from house wiring to unit components. His expert opinion was valued when assessing the capacity of our unit for our property and referred us to another team member who could better address our issue at no additional cost. Overall, we were very pleased with the timely and high quality service!

Doug Paugh

16:34 04 Sep 20

Cathy Hundt

19:05 01 Sep 20

The technician, Mike Smith, was professional, informative, willing to wear a mask and explained every thing he was going to do, his recommendations, and his completed work order and the membership we signed up for. He was a qualified, patient, kind and sociable young man. They wear well designed uniforms to identify the company and the technician. The uniforms show they have pride in their company, their trade, their country and themselves. I appreciated the email introducing my technician with a photo and a short bio. What a wonderful idea! We had repairs and needed freon. The cost was around my expectations. You get what you pay for! I highly recommend this technician and Drake Heating and Air. I called at 3:00 p.m. Monday and had an appointment and a repaired air conditioner the next day. What a relief. What a blessing!

Stephanie White

21:01 31 Aug 20

Kathy Campbell

14:39 28 Aug 20

Mike was fantastic! Quick, efficient, and professional!

Jamie Tuttle

14:25 28 Aug 20

They helped quickly and the tech knew alot as O had scared other techs off as I knew more than them as it was a electronic board issue in the unit and I am an electronic engineer but couldn't get the manufacture to give me the specs on the board but he figured it out after I told him all that I had done and had it running in 30 minutes when it had been down for 5 years. Will use from here on out.

Pamela Lynch

21:16 27 Aug 20

No problems with installation. The property is my rental house. My problem is they sent a thank you gift to my tenant when I'm the one who paid for the service...and subsequent mail. They have my residence address and have apparently ignored it.

Narinder Saini

23:34 25 Aug 20

Stephen Wise

19:02 25 Aug 20

Renee C Swensen

19:09 20 Aug 20

Russell V & Chris H were very friendly and informative. Professional and timely in their service.

Steven Crawford

16:24 18 Aug 20

My air conditioning system needs about 3lbs of Freon. The company pricing for adding Freon is high and not willing to work with the customer.

AVERY MCQUEEN

22:03 17 Aug 20

Martha Chapman

01:43 15 Aug 20

We had a serious leak in the condensation drainage part of our system. Mike (I’m sorry, I don’t know his last name - I wish I did) came in and diagnosed the problem within minutes. It was not what we thought it was. He patiently explained the possible options to fix the problem and went over them again and again until we fully understood. We are satisfied that we made the right decision based on Mike’s recommendations. He is truly an asset to your company. Every one of your employees who have come out here have been great, but Mike is over and beyond!

Lisa Boyd

21:21 14 Aug 20

rlpontsler

16:59 14 Aug 20

Tom is always knowledgeable, courteous and thorough.

David Kapp

18:18 13 Aug 20

Thomas F . was outstanding. He spent a considerable amount of time cleaning and tuning my furnace, much more than I expected. I would definitely use Drake again.

Steven Baber

20:25 12 Aug 20

Great service Guy the best my favorite

John Porterfield

15:33 12 Aug 20

David Huff

12:44 12 Aug 20

When we first met with Steve Chrismer to discuss replacing our AC we spent more than an hour asking questions and learning about the process. Steve answered all our questions and led us to the best solution for our home. The installation team of Tommy and Aaron worked to make sure they protected our home and kept it clean during the process. They made sure they were wearing masks when we had face to face contact. Tommy discussed the process as they installed the units and pointed out any situation about which he had concerns. He taught us how to use the new NEST thermosat and set up the app for us. The system is much quieter inside and out. The air is cooler and drier than it has ever been in our 120 year old house. We look forward to seeing how it does in the winter months. We recommend Drake. The investment is worth it. You DO get what you pay for,

Leann Gau

13:19 11 Aug 20

Sharilyn Miller

19:09 09 Aug 20

Very professional and worked on unit in a timely manner. Explained everything he was going to do to fix unit. Always pleased with Drake's service.

Theresa Cooper

18:43 07 Aug 20

Enjoyed Dusty working hard to find a solution for the ac. She is very knowledgeable and professional. Greatly appreciated her taking the time to make sure I understood

Jason M

18:20 07 Aug 20

From what I gather, Keith is their commercial manager and I can't get him to answer my call or return my messages. Maybe they're swamped, I don't know. But don't let a multi system, multi building client like me just sit and wait and wonder why we're being ignored. Edit - this wasn't for a quote. Keith committed 4 weeks ago to do an alteration in 3 weeks, billed T&M, to a system you all installed. I called him this week twice to see when we were to be scheduled and nothing, in fact the 2nd call which prompted this review it rang twice and was sent to voicemail. That's called being ignored.

marcy hapner

20:40 06 Aug 20

Jerry Richmond

16:16 06 Aug 20

Tom was Great. He is very good for your company. Nice guy to do our tune up. Will ask for him again.

susan sievers

16:37 05 Aug 20

brian cooper

14:30 28 Jul 20

Dale Schock

19:53 24 Jul 20

Lou Ross

01:59 23 Jul 20

On a rainy day they took a chance and a break in the showers allowed him to do the AC tuneup. Tom was thorough and informative. Very happy with his work.

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Retrofitted HVAC Systems: What you need to know

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Jim Smith

22:38 27 Feb 21

I called Drake HVAC on athursday night after my furnace would not work. The technician, Thomas, called back in few minutes to let me know he was available to come after the call he was currently on. When he arrived he quickly had the furnace starting again but shut it down to diagnose the problem. About an hour later he had options for that included a complete replacement of the system which thankfully was not necessary(it is 20 years old). The I did choose included the replacement of two components which he believed would take the weekend to get in. Fortunately, those parts were in the next day and Thomas returned to install them and clean the blower assembly which had 20 years of dust and debris(dryer lint) built up on it. Thomas was quick, efficient, courteous, and knowledgable, completing the job in a few hours. I am happy to say after a few days the unit is much quieter and I am comforted to have a reliable furnace.

Dave McPike

13:12 25 Feb 21

Always reliable, professional, and great communication. Highly recommend. Also had them return for duct cleaning. Tommy and John did a very thorough job.

Melissa Laux

20:24 24 Feb 21

Great experience. Mike was very polite and professional.

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